Frequently Asked Questions

PAYMENT METHODS FOR ORIGINAL ART ($4,000+)

For higher-value original artworks, payment via bank transfer is preferred.

  • Available options include: ACH transfer (U.S. domestic) Wire transfer Bank transfers help minimize transaction fees, reduce chargeback risk, and provide a more secure process for high-value purchases.

  • Payment via bank transfer or invoice is preferred for original artworks.

    • Credit card payment may still be available upon request.

SHIPPING POLICY

  • Original artworks are shipped with signature confirmation upon delivery for security.

  • Tracking information will be provided once the artwork has shipped.

  • Delivery times may vary depending on location and carrier.

  • Free shipping within the continental United States.

  • Additional shipping fees apply to Alaska, Hawaii, and international destinations.

SIGNATURE CONFIRMATION

  • A signature may be required upon delivery for original artworks and high-value pieces.

  • This helps ensure the artwork arrives safely and is received directly by the collector.

  • Please make sure someone is available at the shipping address to sign.

  • If you prefer Hold at Location or Drop-Point Pickup, please include a note at checkout or contact us after purchase so arrangements can be made with the carrier(USPS, FedEx, or UPS).

REFUND & RETURN POLICY

  • All original artworks and commissioned pieces are final sale.

  • Due to the custom nature of the work, returns or exchanges are not accepted.

  • Due to the nature of original artwork, all sales are final.

  • If your artwork arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.